Restaurant POS systems have changed dramatically in recent years, with the POS hardware being one of the most significant changes. Only a decade ago, most POS hardware was bulky, immobile, and expensive to maintain. Though some restaurants continue to use legacy applications, POS technology and the hardware that supports it has advanced significantly. Modern POS systems connect to the Internet and store data in the cloud, allowing for lightweight, mobile, and ultimately less expensive hardware.
The two main things a restaurant needs for the POS system to function well are the hardware and software system. The hardware system is basically the physical components of the system such as the iPad. The software system is basically a set of orders that tell the system what to do. You can find out more about restaurant order management system malaysia here.
Here are the few main components you need for your restaurant POS system:
- Android or iPad POS tablets
- Though both Apple iPads and Android tablets are well-suited to the demands of a busy restaurant, Android hardware has some significant drawbacks. For starters, there are numerous Android devices available, and not all of them will integrate flawlessly with your POS software. As a result, many POS providers that use Android hardware require customers to buy the company’s own proprietary tablets, putting you at risk of cost and supply chain issues.
- All iPads work flawlessly with iOS software. This means that if you choose an iOS-based POS system, the most recent iPads are guaranteed to work with your POS software. It also means you’re not required to buy your restaurant iPads from your POS provider, which could save you money if you already have iPad POS hardware.
- Printer consists of two types which are thermal printer and impact printers. Printers are an important component of your POS system hardware. Regardless of the fact that many aspects of restaurant management have gone digital, some customers prefer printed receipts, and many restaurants, particularly full-service establishments, prefer printed kitchen tickets.
- Barcode scanner
- A barcode scanner reads product information from a barcode and adds it to the customer’s checkout total. To improve inventory management and speed up the checkout process, barcode scanners can be connected to POS terminals and scanned from the register, a table, or an order screen. Just make sure the barcode scanner you purchase is compatible with your POS software.
- Payment terminals
- The majority of restaurants used magstripe-enabled payment terminals. Customers must swipe their credit cards in order for the payment terminal to read the cardholder’s financial information on the magstripe.
- Many customers prefer to pay by tapping or using their phone’s digital wallet. As a result, many operators upgraded their payment terminals to accept chip debit and credit cards. Customers simply tap their card on these EMV-compliant payment terminals, and information from the card’s microchip is transmitted through the radio frequency antennas found in credit card readers to authorize the purchase in which no PIN or signature is required.
- You’ll also need near-field communication (NFC) payment terminals if you want to accept tap to pay and mobile wallet payments.